Sarah Espinosa​
User Experience Specialist
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B.S. in Informatics at UC Irvine
Specialization: Human-Computer Interaction
Email:
LinkedIn:
About Me
I love helping turn ideas into an enjoyable, accessible user experience. I have a keen talent for analyzing areas of improvement and creating effective solutions with accessibility in mind. I aspire to bring this passion to clients who want to elevate the level of their product's usability and functionality.
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Central Principles in Design
When it comes to tackling design problems, I am skilled in analyzing them just as well as creating effective solutions. I am willing to go out of my comfort zone and try new ideas if it means we have a chance at elevating the user experience. Throughout the design and development process, I collaborate with clients to understand their objectives and ensure that the user's interaction will remain uncompromised. In the end, we can have a stunning product that provides value and ease of use.
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As your UX specialist I will:
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Be open-minded to suggestions and criticism.
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Manage time wisely throughout the project lifespan. I never miss deadlines.
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Carefully plan the design process of a project and involve you every step of the way.
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Take pride in producing high-quality work, never settling for mediocrity.
WORK EXPERIENCE
June 2019-Current
IT Generalist Programmer
Data Analyst
SafeAmerica Credit Union
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Worked directly with executives and management team to create detailed, accurate reports used for compliance audits, product/goals tracking, budget analysis, and marketing campaigns
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Conducted stakeholder analysis and developed programs that specialized in automating processes, enhanced workflow, and improved member satisfaction
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Produced straightforward documentation used to provide technical assistance and define project requirements
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Executed thorough testing to identify potential bugs within the system and confirm software solutions meet functional specifications
September 2018-June 2019
Program Manager
Sylvan Learning Center
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Managed after-school program schedule to ensure there was proper coverage at all times
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Defined learning objectives and recorded participation data in order to track student progress
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Analyzed feedback from instructors to see areas of improvement within our curriculum
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Monitored program success by serving as the liaison between the instructors, parents, and Sylvan Learning Center
October 2016-August 2018
Instructional Designer
Program Coordinator
Brainstorm EDU
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Performed rigorous research to develop an engaging after-school STEM curriculum
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Collaborated with instructors to create lesson plan documentation tailored for kids
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Ordered, organized, and prepared materials needed to complete science experiments and engineering projects
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Executed email marketing campaigns to promote new programs and increased on-site class enrollment by 50%
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Handled contracts and maintained close relationship with school representatives to ensure we were the top STEM program in Orange County
PROJECTS
HRadvocate
Modern Human Capital Management platform that enables organizations to streamline and automate their HR processes
• Led the design team to create HRadvocate’s first mobile application prototype by revamping the current website’s features into a more intuitive interface for mobile users while improving functionality and feel
• Methods used: Stakeholder interviews, personas, scenarios, user stories, use/user case diagram, competitor analysis, and usability testing
Figma Redesign
Design collaboration tool where users can design, prototype, and gather feedback all in one platform
• Determined Figma’s usability issues and proposed a redesign of the platform by conducting usability testing and understanding the product’s goals, market, and users
• Methods used: Competitor analysis, user interviews, online surveys, usability testing, and cognitive walkthrough
A Doll's World
Virtual dollhouse experience designed to be a collaborative environment for kids while promoting the company’s doll collection
• Made design decisions for an easy-to-use desktop dollhouse game based on the goals and constraints provided by the client
• Methods used: Mindmapping, personas, competitor analysis, storyboard, use/user case diagram, and architectural sequential diagram
SKILLS
User Research
Information Architecture
Usability Testing
Wireframing and UI Prototyping
Visual Communication
Interaction Design